Terms and Conditions – E-Lux Sibiu Transfer
Last updated: October 2025
Welcome to E-Lux Sibiu Transfer.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before booking any service.
1. Company Information
E-Lux Sibiu Transfer provides private transportation and transfer services using electric vehicles (Tesla) within Sibiu and surrounding areas.
Registered in Romania.
For any inquiries, please contact us at: eluxsibiutransfer@gmail.com or phone number +40770478431
2. Service Description
Our services include:
Airport pickups and drop-offs
City and intercity transfers
Private and corporate travel
All rides are made with premium electric vehicles for a quiet, comfortable, and sustainable experience.
3. Booking & Payment
Bookings can be made online, by phone, or by email.
Payment methods accepted: cash, card, or bank transfer (depending on availability).
Prices are provided before confirmation and may vary depending on distance, time, and availability.
The booking is confirmed only after you receive a confirmation message or email.
4. Cancellations & Refunds
Cancellations made at least 24 hours before the scheduled pickup time are free of charge.
Cancellations made less than 24 hours before may incur a fee or no refund, depending on circumstances.
In case of no-show (without notice), no refund will be provided.
5. Delays & Liability
E-Lux Sibiu Transfer will make every effort to ensure timely pickups and arrivals.
However, we are not responsible for delays caused by:
Heavy traffic, weather conditions, or road closures
Flight delays or incorrect flight information provided by the client
Events beyond our control (force majeure)
6. Passenger Conduct
Passengers are expected to behave respectfully and responsibly during the ride.
Smoking, alcohol consumption, or any form of damage to the vehicle is strictly prohibited and may result in additional charges.
7. Privacy Policy
All personal data provided by clients (such as name, contact details, and travel information) are processed in accordance with applicable data protection laws (GDPR).
We do not share or sell your data to third parties.
8. Changes to Terms
E-Lux Sibiu Transfer reserves the right to update or modify these Terms and Conditions at any time. Any changes will be published on our website and become effective immediately.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Romania.
Any disputes shall be handled by the competent courts in Sibiu.
10. Contact Us
For questions or requests regarding these Terms and Conditions, please contact:
📞 +40770478431